Shipping and Returns

European Union 🌍

and UNITED KINGDOM

👌 FREE shipping in all orders.

👉 Estimated delivery time (working days):

  • Spain: 2-4 days

     

  • EU: 3-5 days

     

  • Glasses with prescription: +5 days

 

Due to Covid-19, delivery time may slightly change. We apologize for any inconvenience.

✌️ FREE exchanges and returns during 15 days.

Send us an email to info@wearenavyblue.com (including your order number) and we will collect your glasses. Once received, you will be fully refunded. Outside of Spain, we will only deduct the cost of the collection service (9€).

REST OF THE WORLD 🌎

👌 Shipping cost is always 9€.


In some countries, customs duties and taxes may be applied and paid by the customer. If you need further information regarding duties and taxes, please, contact your local post office.

👉 Estimated delivery time (working days):


  • Rest of the world: 4-6 days

 

  • Glasses with prescription: +5 days

 

Due to Covid-19, delivery time may slightly change. We apologize for any inconvenience.

✌️ FREE exchanges and returns during 15 days.


You only need to return the glasses. Once we receive them, you will be fully refunded. We will only deduct the shipping cost you paid in your order (9€) and, if any, duties and taxes related to imports may also be applied.

 

Send us an email to info@wearenavyblue.com (including your order number) and we will send you the instructions.

Important information about exchanges and returns

  1. - Please, make sure you send the glasses back in the same conditions and packaging.
  2.  

  3. - Except from prescription mistakes from our side, we don’t accept any exchange or return for customized products (as prescription glasses).
  4.  

  5. - For countries outside the EU and the Canary Islands duties and taxes related to import of goods may be applied and charged to the customer.